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Go to the shop#Frequently asked questions
Welcome to BagsBasket.com, your ultimate destination for luxury leather bags and accessories in Dubai. We’re here to address any questions you might have about our online store and products. If you can’t find the answer you’re looking for, feel free to contact our customer support.
What is BagsBasket.com?
BagsBasket.com is a premier online luxury leather shop based in UAE. We specialize in offering a curated collection of high-end leather bags, wallets, and accessories for discerning customers who appreciate quality, style, and elegance.
Do you offer international shipping?
Yes, we offer worldwide shipping to cater to our global customer base. Wherever you are, you can enjoy our luxury products delivered right to your doorstep.
What is your return policy?
We want you to be completely satisfied with your purchase. If you’re not happy with your order, you can initiate a return within 30 days of receiving the product. Please refer to our “Returns and Exchanges” page for detailed instructions.
Is my personal information safe on your website?
Absolutely. We take data privacy seriously. Your personal and payment information is protected through secure encryption methods. For more information, please review our Privacy Policy.
How can I contact your customer support?
You can reach our friendly customer support team through the “Contact Us” page on our website. Whether you have questions about products, orders, or any other inquiries, we’re here to assist you.
Are the products genuine leather?
Absolutely! All our products are crafted from genuine, top-quality leather. We take pride in ensuring that you receive only the finest and most authentic leather items.
What payment methods do you accept?
We accept a variety of payment methods, including major credit cards (Visa, MasterCard, American Express) and secure online payment platforms like PayPal. Your payment information is processed securely for your peace of mind.
Can I cancel an order?
Yes, you can cancel an order within 24 hours of placing it. Simply contact our customer support team with your order details, and we’ll guide you through the cancellation process.
Do you offer any warranties on your products?
Yes, we stand behind the quality of our products. Many of our items come with a manufacturer’s warranty against defects. Warranty details can be found on the product description pages.
